Controller
TRAME NEUVE, EURL, 16 rue Bancel, 69007 Lyon, France, is responsible for data processed in its business correspondence. For questions or rights requests: business@trameneuve.art.
While you write
The project sheet works in your browser. Choices, contact details and text remain in page memory. They are not sent to the studio when you fill fields or display the review. Drafts are not saved in cookies, local storage or session storage. Leaving or reloading the page may erase your entries.
Opening an email
The email button prepares a draft in your own email application. Its content is passed to that application according to its operation. You review the draft and decide whether to send it. The website does not confirm delivery, receive the enquiry automatically or conclude a contract for you. Copying uses the clipboard only when you request it.
Information relevant to the enquiry
The sheet includes your name, email, country, customer profile, intended services, project description and an indicative budget. Phone, company, timing and a reference link are optional. Marked fields support a useful reply. Do not provide identity documents, passwords, banking details or sensitive data.
Purposes and bases
After voluntary receipt of an email, information is used to understand the need, reply, prepare a quotation and handle pre-contractual steps requested by the person. Contract management relies on performance and applicable obligations. Protecting rights and correspondence security may rely on legitimate interests. Contact details are not automatically added to an advertising list.
Recipients
Information addressed to the studio is available to people authorised to handle the request and, when needed, email, administrative or delivery providers involved in the relevant purpose. Only necessary information should be shared. The studio does not sell contact details collected through these exchanges.
Retention
The website code does not save your draft. Closing or reloading may erase it; the browser may temporarily retain page state for history navigation. Received enquiries without a resulting project are kept for review and for no more than twelve months after the last useful exchange, except where evidence or a dispute requires retention. Contract files and accounting records follow applicable statutory periods and management or legal-rights needs.
Hosting and transfers
The hosting provider may process technical information needed to deliver and secure the site, including connection information. Netlify is established in the United States; email services may also involve processing outside the European Economic Area. Relevant providers’ notices and safeguards need to be considered for the services actually used. The website does not claim all data remains in France.
Your rights
Subject to legal conditions, you may request access, correction, erasure or restriction, object to certain processing and exercise portability where applicable. Write to the contact above describing your request. Proportionate identity verification may be needed if there is doubt. You may complain to the CNIL: https://www.cnil.fr/fr/plaintes.
Browsing
This version loads no advertising tool, audience analytics or social plugin. Images, scripts and fonts are supplied with the site. External links, email and telephone calls are then governed by the applications and services you open.